Enterprise-grade security

Security you can trust with your most sensitive data

ReasonEMR is built from the ground up with healthcare security requirements in mind. Every layer of our stack is designed to protect patient information.

How We Protect Your Data

Encryption Everywhere

AES-256 encryption at rest and TLS 1.3 in transit. Database fields containing PHI are individually encrypted with per-tenant keys.

Multi-Factor Authentication

TOTP and WebAuthn (hardware key) MFA support. MFA can be enforced practice-wide by administrators.

Role-Based Access Control

Granular permissions for providers, staff, billing, and admin roles. 42 CFR Part 2 segmentation for substance use records.

Comprehensive Audit Logging

Every access, modification, and export of patient data is logged with user identity, timestamp, and IP address. Logs retained for 7 years.

SOC 2 Type II Infrastructure

Hosted on SOC 2 Type II certified cloud infrastructure with redundant availability zones, automated backups, and disaster recovery.

Incident Response

Documented incident response plan with 24-hour breach notification commitment. Regular tabletop exercises and penetration testing.

Certifications & Compliance

HIPAA Compliant
Full administrative, technical, and physical safeguard compliance
SOC 2 Type II
Independent audit of security, availability, and confidentiality controls
42 CFR Part 2
Enhanced protections for substance use disorder records
ONC Certified
Office of the National Coordinator for Health IT certification
HITECH Act
Compliance with breach notification and enforcement provisions

Responsible Disclosure

We take security vulnerabilities seriously. If you believe you've discovered a security issue in our platform, please report it to our security team. We appreciate your help in keeping our users safe.